Principles of Management CLEP Practice Exam 2025 – Your Comprehensive All-in-One Guide to Exam Success!

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What are the three main types of managerial roles identified by Henry Mintzberg?

Interpersonal, informational, and decisional roles

Henry Mintzberg identified three main categories of managerial roles: interpersonal, informational, and decisional roles. These roles represent the different aspects of a manager's responsibilities and how they interact with their team and organization.

Interpersonal roles involve activities that require a manager to interact with others, such as being a figurehead, a leader, or a liaison. This aspect of management focuses on building relationships and facilitating communication within a team or between different departments.

Informational roles pertain to how managers gather, disseminate, and use information. Managers act as monitors, disseminators, and spokespersons in this context. This role is crucial as it helps ensure that all relevant information flows efficiently throughout the organization, aiding decision-making processes.

Decisional roles center on the decisions managers must make about organizational resources, problem-solving, and strategic planning. In this capacity, managers act as entrepreneurs, disturbance handlers, resource allocators, and negotiators.

Recognizing these roles allows managers to understand their responsibilities better and enhances their ability to lead effectively. In contrast, the other options focus on broader categories of management or specific functions rather than the detailed roles Mintzberg described.

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Planning, organizing, and leading roles

Leadership, strategic, and operational roles

Administrative, financial, and operational roles

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