Principles of Management CLEP Practice Exam 2025 – Your Comprehensive All-in-One Guide to Exam Success!

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What is the primary focus of Herzberg's Two-Factor Theory?

Identifying strategies for employee training

Determining factors that promote teamwork

Identifying factors that cause job satisfaction and dissatisfaction

Herzberg's Two-Factor Theory is centered around understanding the different elements that contribute to job satisfaction and dissatisfaction among employees. The theory posits that there are two distinct sets of factors influencing motivation and workplace attitudes: hygiene factors and motivators. Hygiene factors, such as salary, workplace conditions, and job security, can lead to dissatisfaction if they are inadequate, but do not significantly enhance satisfaction when improved. In contrast, motivators, like achievement, recognition, and opportunities for growth, directly contribute to higher levels of job satisfaction and motivation.

This differentiation highlights that simply addressing hygiene factors does not lead to motivation; rather, to foster greater satisfaction and motivation, organizations must focus on enriching the job experience through motivators. Understanding this framework can help managers design workplaces that enhance employee motivation by strategically addressing both hygiene and motivational factors.

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Measuring employee performance

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