Principles of Management CLEP Practice Exam 2026 – Your Comprehensive All-in-One Guide to Exam Success!

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What are the two factors of Herzberg's Two Factor Theory?

Motivators and Hygiene factors

Satisfiers and Dis-satisfiers

Herzberg's Two Factor Theory identifies two key elements that influence employees' motivation and job satisfaction: motivators and hygiene factors. Motivators are intrinsic aspects of a job, such as opportunities for achievement, recognition, work itself, responsibility, and personal growth, which can enhance job satisfaction and encourage employees to perform at their best. On the other hand, hygiene factors are extrinsic elements related to the job environment, including salary, company policies, benefits, physical workspace, and relationships with colleagues. While these factors do not themselves create satisfaction, their absence can lead to dissatisfaction among employees.

The distinction between these two factors emphasizes that simply addressing hygiene factors will not necessarily motivate employees or lead to higher satisfaction; thus, focusing on motivators is crucial for improving employee engagement and job performance. This understanding allows managers to create an environment where employees not only feel secure in their roles but also find meaning and fulfillment in their work.

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Intrinsic and Extrinsic rewards

Needs and wants

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